Privacy policy

The owner of the website (hereinafter the “Website”), LES GRANDS CHAIS DE FRANCE SAS (hereinafter the “Company“), undertakes, as the Data Controller within the meaning of the General Data Protection Regulation No. 2016/679 of 27 April 2016 (GDPR), to respect the right to privacy, and in particular the personal data, of any person visiting and/or communicating and/or receiving information on the Company’s websites and pages on social networks as well as by e-mails (including newsletters) and correspondence forms (hereinafter the “Users“).

The purpose of this Privacy Policy is to inform Users of the manner in which the Company processes their personal data (hereinafter the “Personal Data“), and in particular to specify the methods of collection, use, storage and archiving relating to this Personal Data.

The Privacy Policy also informs Users of their rights and where to exercise them.

1. Why do we collect your Personal Information? 

The Company, as the Data Controller, may collect and use Users’ Personal Data, in accordance with applicable laws and regulations in force, in order to ensure the management of requests made by Users via the Website’s contact form, and/or postal letters sent to the Company.

The Company does not collect Personal Data from minors.

2. What is the legal basis for the processing?

The legal basis for the processing is the legitimate interest of the User to be able to contact the Company and for the Company to be able to respond to correspondence sent by the User.

3. How is your Personal Data collected?

Personal Data is collected directly from the User when he/she makes a request via the Website’s contact form and/or sends a letter to the Company.

4. What Personal Data is collected?

The Company collects only the information communicated by the User (surname, first name, postal address, e-mail address, telephone number).

5. Who are the recipients of your Personal Data?

The recipients of this data are:

  • the Company ;
  • the other companies of the GCF Group involved in the processing of Personal Data;
  • the Company’s subcontractors if necessary.

The Company ensures that the recipients of the data offer serious guarantees of security and confidentiality of the Personal Data transmitted.

The Company may also disclose your Personal Data if required to do so by law or in the good-faith belief that such disclosure is reasonably necessary to comply with legal process, respond to claims, or protect the safety or rights of the Company, its customers or the public.

6. Is your data transferred outside the European Union?

In principle, Personal Data is processed exclusively within the European Union.

In the event that they are transferred outside the European Union or to a country deemed suitable by the European Commission, the Company will take all necessary measures to ensure their protection.

Thus, the Company will ensure that the User’s Personal Data is protected during the transfer, and that third parties respect a high level of protection of the User’s Personal Data, in accordance with European requirements.

7. How is Personal Data stored? 

The Personal Data are stored in compliance with the applicable French and European standards.

The Personal Data will be kept for six (6) years from the date of collection of the Personal Data. At the end of this period, it will be destroyed by the Company.

The Company will implement all technical and organizational measures necessary to protect the confidentiality and security of the User’s Personal Data collected via the Website.

These measures include keeping Personal Data in secure operating environments, which are not accessible to the public and which are only accessible to authorized Company personnel, as well as to specially authorized agents and contractors.

8. What are your rights with regard to the processing of Personal Data? 

In accordance with French and European standards relating to the protection of Personal Data, and in particular the General Data Protection Regulation No. 2016/679 of April 27, 2016 (GDPR), the User may exercise a number of rights listed below at any time:

  • The right of information concerning the use and storage of their Personal Data.
  • The right of access to the processed Personal Data.
  • The right of rectification of the Personal Data collected.
  • The right of limitation of using or storage of Personal Data.
  • The right of deletion of Personal Data collected and used by the Company, within the limits of the law.
  • The right of opposition to the processing of Personal Data, whether for the purpose of placing and order, commercial prospecting or any communication resulting from the collection of Personal Data.
  • The right of portability of Personal Data.

In the event of a request by the User to exercise one of the aforementioned rights, the Company will consider said request as soon as possible, and at the latest within one (1) month of the User’s request.

The User also has the possibility of withdrawing his consent at any time for processing operations requiring it. Thus, the data will be deleted.

9. How to exercise your rights?

The User who wishes to make requests for the exercise of any of the rights relating to his/her Personal Data indicated above, may contact the Company’s Data Protection Officer:

  • By email using the contact form available here 
  • Or by post to the following address:

Les Grands Chais de France

Data Protection Officer

1, rue de la Division Leclerc,

67290 PETERSBACH.

The User also has the possibility to submit complaints to the authority in charge of controlling Personal Data:

  • In France, the User may contact the Commission Nationale de l’Informatique et des Libertés (the “CNIL”), whose website is accessible here: https://www.cnil.fr/

Update date: March 1st, 2024